Working with brazing means paying attention to every detail. A small mistake can compromise joint quality, lead to material waste, and generate unnecessary costs. One of our clients, a company in the refrigeration sector, contacted us because they were facing this situation.
Their problem was clear: brazing was not a daily operation in their production process but was performed only for specific orders. This meant that each time, despite having a good level of expertise, operators had to “readapt” to the process, risking inconsistent results. Moreover, they struggled to achieve complete alloy penetration in the joint, a crucial factor for ensuring long-term strength and durability.
When they asked for our support, we didn’t just provide better materials. We decided to address the problem comprehensively, focusing on operator training, material analysis, and brazing techniques. Only in this way could we guarantee a result that met their expectations.
The problem: intermittent brazing and inconsistent results

When we delved into the details of the process, it became clear that brazing was performed sporadically, only for specific orders. This posed a significant challenge: without consistent practice, operators struggled to maintain the manual skills necessary to achieve perfect results.
We began our analysis with a direct observation of the work. The operators were brazing copper-to-copper and copper-to-stainless-steel joints, using a silver alloy and a separate flux. Theoretically, there were no issues: the materials were of good quality and met the required standards. However, in practice, the reality was different.
We conducted some tests with them, and an issue quickly emerged: the alloy penetration in the joints was incomplete. In some areas, discontinuities formed, compromising the strength of the brazed joint. For a company producing refrigeration systems, this was a critical risk. An imperfect brazing joint means weak connections and potential leaks over time.
There was also another critical factor: variation in results. Some operators achieved almost acceptable brazing, while others encountered clear issues. This indicated that the process was not under control and that each order could lead to unpredictable outcomes.
At this point, it was clear that a multi-level intervention was needed. Changing materials or suggesting a different flux was not enough. We had to focus on both operator training and the optimization of equipment and work methodology.
The main issues identified:
- Brazing was performed only for specific orders, so operators lacked consistent practice.
- Alloy penetration in the joints was incomplete, compromising the seal.
- Results varied significantly between operators, making the process unreliable.
- Although the materials used met standards, they did not ensure optimal flow during brazing.
And this is exactly where we started.
Our approach: training and process analysis
To solve the problem, we couldn’t simply suggest a different material or a more effective flux. We needed to dive into the core of the process and work on multiple fronts: operator preparation, material analysis, and the optimization of brazing techniques.
We started with an on-site training day. The goal was not just to convey theoretical knowledge but, above all, to observe the operators at work and understand where to intervene. During this phase, we analyzed several key aspects:
Operator manual skills → It was immediately clear that the staff had good skills but lacked consistency in applying techniques. In other words, they knew how to braze, but without regular practice, the results were inconsistent.
Equipment used → We inspected the torches, focusing especially on the nozzles used for heating. An inadequate torch or incorrect flame adjustment can compromise the final result.
Materials and products in use → The client was using a bare silver alloy combined with a generic powder and paste flux. This type of combination, if not properly managed, can cause issues with material flow during brazing.
Joint geometry → An often overlooked aspect is the alignment between the joint geometry and the characteristics of the materials to be brazed. We verified that the dimensions complied with standards and that the thermal expansion coefficients of the two materials were properly considered.
After the initial tests, it was clear that brazing was still not optimal. There were still discontinuities in the joint fill, and the joint bead was not uniform. Despite improvements compared to previous processes, we knew we could achieve an even better result.
At that point, we focused on material selection and heating techniques to find the perfect combination.

The solution: selecting the right materials and refining the technique

After analyzing the process and its critical points, we focused on material selection and optimizing the brazing technique. The initial tests had already provided valuable insights: the bare silver alloy with a separate flux did not ensure consistent flow during heating, making it difficult to achieve a uniform joint fill. Moreover, flame adjustment was not always correct, causing temperature variations that affected the quality of the brazing.
Our proposal was clear: switch to a flux-coated silver alloy and use a dedicated flux paste for stainless steel as an addition. This type of material offers two immediate advantages: on one hand, it ensures that the flux is evenly present throughout the brazing process; on the other, it reduces the risk of errors due to incorrect dosing of separate flux.
But changing the material wasn’t enough. We knew that to achieve the desired result, we had to refine the heating technique as well. We worked with the operators to optimize torch use, adjusting the flame for more even heat distribution. Too rapid or uneven heating can compromise alloy penetration into the joint, while a well-executed technique ensures controlled, continuous melting.
After implementing these improvements, we conducted new tests. The results confirmed that we were on the right track: brazing was finally optimal, with complete material penetration and defect-free joints.
However, one final step remained: ensuring the process remained stable over time, even for future orders.
Corrective actions taken:
Silver alloy change: Replaced the bare alloy with a flux-coated version to ensure more consistent flow.
- Addition of a dedicated flux paste for stainless steel: The use of a dedicated flux improved joint penetration.
Optimization of flame adjustment: Better heat control to avoid temperature variations that could compromise brazing.
Refinement of the heating technique: More uniform heat distribution to ensure controlled melting.
Practical sessions with operators: Direct work to consolidate skills and ensure a repeatable process.
Results and Conclusions: Perfect Brazing and a Controlled Process

After implementing all the changes, we conducted the final brazing tests. The result was exactly what the client expected: complete joint penetration, a uniform bead, and no discontinuities.
But our work didn’t end there. We knew that, since brazing was only performed for specific orders, the risk of reverting to initial issues was high. For this reason, we provided the company with a set of operational guidelines to follow before each new production run.
We recommended always producing test samples before starting a new order to ensure the process remained optimal and that operators retained the necessary manual skills. Additionally, we provided precise instructions on flame adjustment, material handling, and best practices to avoid errors.
Within a few weeks, the client confirmed that the new working method was delivering tangible benefits. The percentage of non-conforming brazed joints had drastically decreased, reducing the need for rework and scrap. Moreover, operators felt more confident and independent, thanks to the clarity of the operational guidelines.
This case once again demonstrated that brazing is not just about materials but about methodology. A comprehensive approach—combining training, careful product selection, and technique optimization—makes the difference between an unstable process and an efficient one.
For companies facing similar challenges, our advice is clear: don’t stop at the first obstacle, and analyze every aspect of the process. With the right materials, proper skills, and a well-defined method, it’s possible to achieve excellent results and ensure long-term quality.
Need support with your brazing processes?